Please be sure to read through the shop policies before making your purchase and feel free to ask any questions should they arise.
Thanks for stopping by and happy shopping!
- Payment: Payment should be made promptly upon purchase. Paypal, major credit cards and Etsy gift cards are all accepted. Order cancellations are accepted on a case by case basis, typically allowed before production on your item has begun and/or before your item has shipped.
- Shipping: Note that it is the buyer’s responsibility to verify their address is correct as it appears on Paypal and/or Etsy. Re-shipping due to an incorrect address listed on an account will occur at the buyer’s expense.You may choose your shipping method upon checkout. Please visit the USPS website (https://goo.gl/gvwaac) for detailed information about shipping options should you need help deciding the right method for you.USPS shipping times vary by destination and delivery within a certain time frame is not guaranteed unless you are selecting a certified service. This is even more true during the holiday season, so please plan accordingly or contact shop owner if an item is needed by a specific date. International customers are responsible for any Customs Fees, Duties, Taxes, or Other Charges required by your country.
- Refunds: Refunds and exchanges will be handled on a case by case basis. As these items are custom made, refunds will only be permitted if the item you receive does not match the item description for what you purchased. If you are unsatisfied with your purchase, please contact me and I will gladly organize an exchange.
- Additional Information: Please note that the cotton infinity scarves are, as stated, 100% cotton. The material is a little thicker than typical scarves and they will soften after the first and each consecutive wash. Please be very clear if you have any special requirements before making your purchase – including specific colors or custom sizing measurements.